All of Auto Europe's rental prices include Collision Damage Waiver (CDW), Third Party Liability and Theft Protection (TP). Collision Damage Waiver and Theft Protection release the driver from financial responsibility for the full repair costs of the vehicle and limit the costs to a specified excess. Although the CDW and TP policies are included in the rental rate, the Insurance Excess is applicable in the event of any accident or theft to the rental vehicle, regardless of fault. The Excess amount varies between countries and car group.
Most car rental suppliers will offer excess insurance to reduce the liability of the driver in the event of an accident. This insurance is optional and your Travel Insurance may already cover the Excess amount in the event of an accident or theft, so be sure to check the conditions of your policy. Please note that: Lost keys, damage to glass (incl. side mirrors), tyres, underside and roof of the vehicle are NOT covered by the insurance included in your rental, however, the depot may offer additional insurances to cover these items.
In the USA, Collision Damage Waiver and Theft Protection are known as Loss Damage Waiver (LDW) coverage. The LDW eliminates a client’s responsibility in the event of damage or loss of the rental vehicle and includes nil excess.
If you wish to upgrade your vehicle insurance you can purchase Super CDW / TP cover directly with the car rental company at an additional cost. When signed for, this is non-refundable. If you are sure you are adequately covered by your Travel Insurance you can DECLINE this additional cover however you must make it clear to the Rental Agent.
Auto Europe Excess Refund Insurance is an additional coverage drivers can purchase prior to collection. This insurance will cover you for the damage and theft excess charges incurred up to AUD5,000. In common with most car rental suppliers, Auto Europe Excess Refund Insurance does not cover damage or loss of the vehicle due to wilful negligence or recklessness. The Auto Europe Excess Refund Insurance is managed by Accident & Health International Underwriting Pty Limited, ABN 26 053 335 952, AFSL 238261 and underwritten by CGU Insurance Limited, ABN 27 004 478 371, AFSL 238291. For more information on this coverage please visit the Excess Refund Insurance page.