Contact Our Car Hire Experts

At Auto Europe we understand your time is important, so we've made it easy for you to get in contact with us. Feel free to contact us by phone, email or you may like to choose one of our online tools to assist with your enquiry.

Upcoming Car Hires or During a Rental

To call us from Australia only, call 02 9939 4433 or toll free on 1300 656 601

To call us from Outside of Australia, please call +61 2 9939 4433.

Online Tools: Lookup, Modify or Cancel a Reservation, Apply Payment to a Quote, Guaranteed Best Rates

Completed Rentals

For 24/7 assistance with past/completed rentals call 1300 656 601 (within Australia) or email customerservice@autoeurope.com.au and include the driver's full name, voucher number, comment or complaint and supporting receipts or documents where applicable. Alternatively, complete the post rental enquiry form online.

Once the Customer Service Department have opened a case with the supplier, you can check on the status of your enquiry here.

Office Contact Hours

Monday to Friday: 7:30am - 5:30pm
Saturday & Sunday: Closed

Holiday Hours

25 December 2020: Closed
28 December 2020: Closed
01 January 2021: Closed

Contact Information

Postal Address
P.O. Box 1321
North Sydney NSW 2059
Australia

Street Address
Level 1, 157 Walker Street
North Sydney NSW 2060
Australia

ABN 67 107 041 912

Department Emails

• Car Hire: reservations@autoeurope.com.au
• Peugeot Leasing: peugeotres@autoeurope.com.au
• Renault Eurodrive: renault@autoeurope.com.au
• Citroen/DS Euro Pass: citroen@autoeurope.com.au
• Motorhome Rental: motorhome@autoeurope.com.au
• Affiliate Program: affiliates@autoeurope.com.au
• Website Management: webmaster@autoeurope.com

Other Helpful Links

• Freqently Asked Questions
• Driver Profile Form